Frequently Asked Questions

Why do I need a registered migration agent?

Migration legislation is a very complex area of Australian law. A migration agent can help you navigate the application process and inform you of any changes that are to take place that may have an impact on your application. You should consider using a registered migration agent if:

  • you are unsure of which visa to apply for
  • there are complex circumstances that may effect your eligibility
  • you do not have the time to do all the paper work and research
  • you may be eligible for more than one type of visa and want to know which option is best
  • your visa has been cancelled and you are unsure of your options
  • you are wondering if you are eligible to apply for Australian citizenship
  • you want to do your best to avoid the expense of errors and oversights by having someone with specialised training prepare your application

Will there be hidden costs and expenses?

No. Registered Migration Agents are required to fully outline the services and costs that will be incurred before a contract is signed and money is paid. If there are to be any changes along the way the agent should give you written notice as soon as possible.

Will using a Registered Migration Agent guarantee a visa approval?

No. Visa decisions are made by the Department of Immigration and Citizenship (DIAC). Agents do not have any special connections with the Department that can guarantee a client’s success.